Banks Hotel

Hotel | Ilford | England | United Kingdom

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Address
7-9 Park Ave
IG1 4RS Ilford

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Reviews

360 Reviews

Helene Nassar
30.11.2024

I had a ground floor rom. The children apove me was running and jumping at 11 pm. I had a window on the left side. I could not open the window properly because there was a kitchen in there. The started vacuum and cleaning in there, 11pm.
FERDINAND KAY KWAKYE
01.10.2023

Rats running around in rooms. It's awful.
Mariana Corsini
08.09.2023

Just toooo far... but great breakfast 😋
Muna J
21.08.2023

Our room had bedbugs, mice traps, smelt like someone smoked cigarettes in the room and the curtain had cigarette burns. The window was broken and couldn’t close,under the bed we found mouse droppings and a box with E-cigarettes and condoms. The hall way smelt like dead mice but was masked with air freshener. We complaint to the staff and they told us that we came with the bedbugs but other people had bedbugs too. Horrible place!
Abu T
29.07.2023

First of all I did read of the reviews, but when we actually went there it was quite well maintained and run effectively. The rooms were is good condition and kept clean, and they provided a breakfast service which served freshly cooked hot means. I was initially concerned, since reading negative reviews. Needless to say I think they have reevaluated their selves and made improvements, therefore in the whole it's rather decent for a 2-star hotel.
Henna K
16.08.2023

Avoid at all costs!!!!! Not even worth 1 star at all. Bed bug infested, I was bit all over my body and the staff lied and said the pest control people were coming but it turned out to be the maintenance man just spraying water in the rooms. They have rats running around Rooms are horrendous, very small and dirty No towels or toilet tissue provided The staff are liars and they cannot offer you anything. You’re not even allowed to use the TV it’s £50 for the remote.
Andreina Aponte A.
25.07.2023

Me ha encantado, son muy comprensivos con la hora de llegada, la atención es estupenda y la comida muy rica
Levi Lee
21.07.2023

Superb hotel, courteous staff, elegant room, delicious food. A memorable experience!
Jamil Ahmad
05.06.2023

Very bad room very bad service very bad smell in the room no any facilities in the room
Omar Nadeem
06.05.2023

Clean, organised, amazing food, location, very great value. Excellent for the price. Don't fall for the negative reviews. Very very friendly staff
Lee Smith
11.04.2023

It's hard to explain how awful this place is. Our room was absolutely disgusting. Fake nails, chicken bones and a mouldy potato on the floor, Hadn't been hoovered for years. They leave the radiator on full blast and it couldn't be turned down due to a broken TRV. WiFi was extremely weak and the TV barely worked. No soap, wouldn't give us extra pillows...ridiculously noisy location so difficult to get a decent sleep. I understand that it's a 2 star hotel and my expectations were extremely low but it's such a digsusting place. It honestly couldn't have been worse. Please do yourself a favour and book anywhere else.
John Hollis
27.03.2023

Very clean and close to shops 👌
Colin
26.03.2023

For the price this place is a bargain. Some people negative reviews need to get off their high horse and stop being such dinilo for 60 sovs a night whatdo you want. It's clean sufficient get the ver yourself you mugs
Lisa. C
02.03.2023

Room was a bit small but was a nice hotel to stay in. Good service and nice breakfast.
Vijay jaglan
17.02.2023

One of the memorable nights for me
Zan MMA
06.02.2023

Well located spacious enough, clean toilets and breakfast at a very good rate. You pay for what you get.
Harjit Singh Sahota
05.02.2023

4,5 rooms ones toilet also dirty. Room very tiny. Bad experience 😪
Dominik Horvath
04.02.2023

If i could i would give this hotel 0 stars, this is the worst hotel I’ve even stayed in. Smells like beer in the rooms and we left straight after we had a look at the room and paid for a new room at Premier inn hotel. Really nasty area to stay at, never ever want to get near that hotel again. Please pay a little extra and get your self a nice clean room 🤮🤮
Doru Paraschiv
19.12.2022

Very nice place to stay, friendly staff and really good prices. Been there a few times and i plan to use their location in the future.
Gyula Kocsis
09.12.2022

Lehetne barátságosabb is, habár a reggeli és a személyzet perfect volt
Natalkolx
04.12.2022

I was there three years ago by my holiday camp. Hotel maids was really kind, exactly like the staff in dining room. The breakfast was typical English - toasts, fried eggs, bacon, beans with tomato sauce and sausages. Sometimes they didn't have enough toasts so for me it was a kind problematic, 'cause I don't eat porky and beans is too heavy for first meal in my opinion. The room was ok. The bed was comfy. The bathroom was strait, but I don't want to complain, 'cause it was like in some flats in cities and I'm used to big bathroom. The location is also fine, I think - close to park and pubs/restaurants
S
03.12.2022

Needs good scrub lower the price not worth it
dave Barwick
27.11.2022

Fantastic
Paulo Costa
11.11.2022

Very dirty.

 

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